Our Broker feedback - Find out more

Residential 5 Year Fixed


  • Available up to 60% LTV.
  • Fixed until 30/09/2020.
  • Remortgage business only.
  • Free standard legals and valuation for remortgages.

Residential 2 Year Fixed


  • Available up to 90% LTV.
  • Fixed until 30/11/2017.
  • Purchase business only.

Service Standards - Monday 05 October 2015

Current service levels
Decisions in Principles
Being actioned within 2 hours
All Underwrites (With minimum submission received)
Underwritten within 3 working day of minimum submission documentation being received.
Up to and including Friday 2 Oct
Up to and including Thursday 1 Oct
Sept Offer TAT (Working Days)
17.4 Working Days
Callbacks actioned within
Approx 10 Seconds
Telephone Calls Answered
Aug 15

Reductions to residential fixed rates + free valuations on purchases

We will be making the following changes to our residential product range from 9am on Friday 14 August Read more

Aug 15

Changes to Buy to Let fixed rates

We will be making the following changes to our Buy to Let product range from 9am on Tuesday 4 August. Read more